Works a flexible schedule, which can include early mornings (5 a.m.) and late nights (11:30 p.m.).Can adapt to problems and implement solutions during stressful situations.Can assertively and graciously confront their team to address operational, procedural, or cultural issues.Can maintain awareness of the shift’s operations while working a position.Can quickly and cleanly operate any position in the stand during peak hours.Can safely walk in between and around cars in the drive thru line.Can stand, sit, bend, kneel, twist, and squat as necessary to stock and clean in the stand.Can climb a ladder and use a stepladder.Can work on their feet for hours at a time.Can work outside for prolonged periods, regardless of weather conditions.Can work carefully and quickly with hot water and coffee, glass bottles, and dairy products.Can create and maintain genuine, uplifting interactions.Skills and Qualifications (Safety first!) □ Maintain a safe and healthy work environment by following organizational standards and sanitation regulations.Treat teammates and customers with respect and kindness.Always clocked in and ready to work at their assigned position when your shift time begins.Familiar with our shift change duties, checklists, and weekly chores so that you stay on task and execute any of them when needed.Dress appropriately for their assigned position. Bring your best self to work every day (good hygiene, plenty of sleep, clean clothes, kept hair/makeup).Drink recipe ninja! Know our menu and drink offerings inside and out notice if a customer may not be ordering what they truly want and will be able to help the customer identify and correctly order their desired drink, offering suggestions and recommendations when appropriate.Make personal connections with customers every day through genuine interactions, warm smiles, and open and positive body language.Stay productive and proactive throughout the entire shift, even when business is slow, pitch in and help the team out!.Collect payments for orders and correctly count back any change to the customer.Converse with customers to confirm their drink orders, and correctly key in orders to our point of sale system.
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